Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Modern design
Stunning views
Staff could improve
Dining options limited
7.4/10
Very good
Rooms
9.0
Location
7.9
Service
6.6
Dining
7.7
Guest reviews
7.4/10
based on 15 reviews
9.2
9.2/10 based on 1310 reviews
Edmund
United States,
October
2024
7.4/10
I had a great stay at this hotel with spacious rooms that offered stunning mountain views and modern design. The staff was friendly, but I noticed some areas in service could use improvement. The location is urban but a bit noisy at times, and the dining options were surprisingly good. Overall, it was a comfortable experience, but not perfect.
Rooms
9.0
The rooms were very spacious with modern design and stunning mountain views, and they had everything needed, if not more.
Service
6.0
While the staff was friendly, I felt like the service was lacking when I needed assistance in the back room.
Location
7.0
The location is quite urban and can get noisy, especially during the afternoon hours.
Dining
8.0
The dining experience was really good; I enjoyed the simple dishes served.
Facilities
7.0
The hotel had great facilities, but I didn't utilize them as much as I would have liked.
Ryan
United States,
October
2024
7.8/10
The hotel was a great find! The rooms are really spacious and have a modern design with stunning Mountain View. The service was friendly, but I felt a bit neglected at times. The location is very urban, offering convenience, but it can be busy. Dining was a highlight, with excellent Welsh pastries, although I wish there were more options. Overall, it’s a good spot with decent value for money, but it could use some improvements in service.
Rooms
9.0
The rooms were very spacious and equipped with everything I needed, even more, plus they had a stunning Mountain View.
Service
7.0
The front desk manager was very friendly, but I felt the staff could have been more proactive in assisting guests.
Location
8.0
The hotel is very urban, which is convenient, but it can get busy at times.
Dining
8.0
Dining was really good, especially the Welsh pastries, although I would have loved a wider selection.
Facilities
7.0
The hotel had great amenities, but I didn't get a chance to explore everything available.
Cindy
United States,
October
2024
7.8/10
My stay at the hotel was quite enjoyable overall. The rooms were spacious with a stunning mountain view, and the design was incredibly modern. The service was friendly, though I felt some staff could have been more attentive. The location is urban but nice, and the food was among the best I've experienced. I found it to be great value for money, but there's definitely room for improvement in the service area.
Rooms
9.0
The rooms were very spacious, equipped with everything needed, and displayed a modern design. The mountain view was stunning and lit up beautifully at night.
Service
6.0
Most of the staff was very friendly, but I felt that the front desk could have been more helpful. There seemed to be only one person working, which may have led to slower service.
Location
8.0
The hotel is in a very urban area, which made it quite convenient for exploring local attractions.
Dining
9.0
Dining at the hotel was truly excellent; I enjoyed some of the best locally caught fish I've ever had.
Facilities
7.0
The hotel had nice amenities, including a lovely pool, although it could use a bit more maintenance.
Diana
United Kingdom,
October
2024
8.2/10
The hotel offers a modern stay with clean and well-equipped rooms that boast stunning mountain views. While the service was friendly, there were times when it felt lacking as staff weren't always available. The location is very urban, making it convenient to explore, and dining options, particularly the Korean food, were really good. Overall, it's a solid value for the price, despite a few hiccups.
Rooms
9.0
The rooms were modern, clean, and equipped with everything needed, plus those stunning mountain views were a highlight.
Service
7.0
The staff was friendly, but there were moments when it felt like they could have been more attentive; I noticed one staff member just disappeared to the back, leaving only one person at the front desk.
Location
8.0
The location is very urban, which is great for exploring, especially during the afternoon and dinner hours.
Dining
9.0
I really enjoyed the dining experience; the Korean food was delicious and definitely worth trying.
Facilities
8.0
The hotel had a nice spa center and well-maintained amenities, contributing to a comfortable stay.
Chuck
United States,
July
2024
7.4/10
The hotel features modern rooms with stunning mountain views and is conveniently close to urban attractions. The staff was friendly, although I encountered some issues with service that could be improved. While the amenities were satisfactory, the dining options left a bit to be desired. Overall, it's a decent value for a comfortable stay, but there are areas that could use some attention.
Rooms
9.0
The rooms were beautifully designed and offered stunning mountain views. They had everything I needed, and the lighting made them feel cozy at night.
Service
6.0
The service was friendly, but it seemed like the staff could have used more training, as there were moments when help was lacking.
Location
8.0
The hotel was in a very urban setting, making it easy to access various attractions and dining options nearby.
Dining
7.0
The dining experience could have been better; the options were good but not exceptional, especially for breakfast.
Facilities
7.0
The facilities were decent, but nothing stood out as particularly remarkable.
Helena
United Kingdom,
July
2024
7.6/10
I had a great stay at this hotel, which offered modern rooms with stunning mountain views. The service was friendly, though I felt the staff could have been a bit more proactive. The location was quite urban, making it easy to explore. Dining was delightful, especially the homemade soup, but there could have been more variety. Overall, it was a value-for-money experience with some minor drawbacks.
Rooms
9.0
The rooms had a modern design and offered stunning mountain views, equipped with everything I needed and more.
Service
7.0
The staff was friendly, and they took care of an issue with my bill, but I wished for a bit more attention from them.
Location
8.0
The hotel had a very urban location, which was convenient for accessing amenities and local attractions.
Dining
7.0
I really enjoyed the dining experience, especially the homemade soup; however, more options would have been better.
Facilities
7.0
The facilities were nice, though nothing particularly stood out as exceptional.
Modern design
Staff could improve
Alfred
United Kingdom,
July
2024
7.6/10
I had a great stay at this hotel with spacious and modern rooms that offered stunning mountain views. The service was friendly, although I did notice a couple of lapses in responsiveness. The location is urban and convenient for exploring the area. Dining was good but not outstanding. Overall, it was a solid experience, especially considering the affordability.
Rooms
9.0
The rooms were very spacious with a modern design and stunning mountain views, equipped with everything I needed.
Service
7.0
The staff was friendly, although I felt that more training could enhance the service efficiency.
Location
8.0
The hotel is in a very urban location, making it easy to access entertainment and activities.
Dining
7.0
The dining experience was really good, focusing on seasonal products, but I expected a bit more variety.
Facilities
7.0
The facilities were decent, but I think there could be more amenities to enhance the guest experience.
Nick
United Kingdom,
June
2024
7.4/10
I really enjoyed my stay at this hotel, which is located in a vibrant urban area. The rooms were incredibly spacious and offered a stunning mountain view, making my experience quite memorable. While the service was friendly, I did feel that it lacked the consistency you’d expect for a top-rated hotel. The dining was enjoyable, especially the grilled meats, but there’s room for improvement in variety. Overall, it’s a good value for money hotel, but not without its flaws.
Rooms
9.0
The rooms were spacious and beautifully designed with stunning mountain views, creating a lovely ambiance, especially at night.
Service
6.0
The service was friendly, but I noticed some inconsistency, particularly when the front desk staff didn't seem eager to assist.
Location
8.0
The hotel is situated in a very urban area, which is convenient for exploring the city.
Dining
7.0
The dining experience was quite good, particularly the grilled meat options, although I hoped for a bit more variety.
Facilities
7.0
The facilities were decent, but I didn't find anything particularly outstanding.
James
United States,
June
2024
7.4/10
I had a very pleasant stay at this hotel. The rooms are modern, well-equipped, and offer stunning mountain views, which I absolutely loved. The staff was friendly and attentive, though they could improve their service efficiency. The location is urban, making it convenient, but the dining experience fell a little short of my expectations. Overall, I found it to be a good value for money with a few areas to enhance.
Rooms
9.0
The rooms were modern, well-equipped, and had stunning views of the mountains that lit up beautifully at night.
Service
7.0
The service was friendly, and they even removed an issue from my bill, but it seemed like they could use additional training for efficiency.
Location
8.0
The location was very urban, providing easy access to the local area and amenities.
Dining
6.0
The dining experience was decent, but I wish there were more options available to choose from.
Facilities
7.0
The facilities were good overall, but nothing stood out as exceptional.
Lucy
United Kingdom,
May
2024
8.0/10
The hotel was in a bustling urban area, which made it easy to explore the city. The rooms were spacious and offered stunning views of the mountains, but there were a few issues with cleanliness. The service was friendly, but sometimes it felt a bit understaffed. Overall, it offers good value for money, but there are some areas that need improvement.
Rooms
9.0
The rooms were spacious and had a modern design with stunning mountain views. They were equipped with everything needed for a comfortable stay.
Service
7.0
The staff was friendly, and they even removed an issue from our bill, which I appreciated. However, at times it felt like there weren't enough staff to assist.
Location
8.0
The location is very urban, allowing easy access to local attractions and nightlife.
Dining
9.0
The dining experience was globally inspired, and the food was really good. I enjoyed my meals there.
Facilities
7.0
The facilities were decent, but there were areas that felt like they could use a bit more maintenance.
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